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Terms & Conditions-A legal disclaimer

1. Terms & Conditions

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Welcome to Soil Rich by John, a website operated by Soil Rich LLC, based in Idaho, United States. By accessing or using our website (www.soilrichbyjohn.com), purchasing our products, or engaging with any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

 

 

1.1 Use of Our Website

 

You agree to use this website for lawful purposes only. You must not violate any applicable local, state, federal, or international law while accessing this site.

 

 

1.2 Product Availability

 

We reserve the right to limit the quantity of any products we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.

 

 

1.3 Eligibility

 

We do not knowingly collect or sell to anyone under the age of 18. By using our site, you confirm you are at least 18 years old or have permission from a parent or guardian.

 

 

1.4 Intellectual Property

 

All content on this site including text, images, graphics, logos, videos, and product designs is the property of Soil Rich LLC or its licensors. You may not copy, reproduce, or use any content without written permission.

2. Privacy Policy

At Soil Rich LLC, your privacy is important to us. This policy explains what data we collect and how we use it.

 

2.1 What We Collect

 

When you place an order or sign up for our newsletter, we may collect your:

 

  • Name

  • Email address

  • Shipping address

 

This information is used strictly for order fulfillment, customer communication, and marketing (with your permission).

 

 

2.2 Analytics and Tracking

 

We use Google Analytics and TikTok Pixel to understand user behavior and improve our website. These tools may collect data such as your IP address, device type, and browsing patterns. We do not sell or share this information outside of those platforms.

 

 

2.3 Data Security

 

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

 

 

2.4 Your Rights

 

You may request to review, update, or delete any personal information we have collected by contacting us at info@soilrichbyjohn.com.

3. Shipping & Returns

 

3.1 Shipping Policy

 

  • We ship anywhere in the United States using USPS, UPS, or FedEx.

  • Orders are typically fulfilled within 24 hours of purchase.

  • You will receive a tracking number once your order has shipped.

 

 

3.2 Returns & Refunds

 

  • You may return unopened items within 30 days for a full refund.

  • Opened items may be returned within 30 days for a 50% refund.

  • Customers are responsible for return shipping costs unless the item was defective or an error was made on our part.

  • To initiate a return, contact info@soilrichbyjohn.com with your order number.

 

 

4. Disclaimer

 

Our products are made to support healthy soil and promote plant growth, but individual results may vary. Plant performance depends on many factors including soil conditions, climate, watering practices, and other variables outside our control. We do not guarantee specific growth outcomes.

 

 

5. Contact

 

If you have any questions regarding these policies, you may contact us at:

Email: info@soilrichbyjohn.com

Business Address: 9601 W State Street Ste 101, Garden City, ID 83714

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